The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Under The Consumer Contracts Regulations 2013, you have the right to cancel a contract within 14 days – starting from the day you take delivery of the goods (a “cooling off” period). You have the right to cancel for any reason without penalty.
If you wish to cancel a contract, please do so by completing the cancellation form. To cancel the contract, you must give us notice within 14 days starting from the day you take delivery of the order.
Once you have cancelled the contract, you have a legal “duty of care” to take good care of the goods. You must return the goods to us at your expense to the following address:
Archers Fields Close
If it is more convenient, we can arrange collection by our couriers; any costs incurred will be deducted from your final refund. We will refund you the full amount paid for the goods and delivery charges, less any costs to collect the goods, within 14 days of receipt of the goods.